Terms & Conditions

Welcome to the JolandaJewellery.com Terms and Conditions. 

Please read through our terms and conditions carefully before placing your order. By using this website and/or placing an order, you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you. 

If you have any queries relating to these terms and conditions before placing an order, please email **@**************ry.com.

We reserve the right to change these terms from time to time without notifying you.

Purchase of Products

Prices are subject to change without prior notice. Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position of items may change. If an item you have ordered becomes out of stock before we accept the order, we shall notify you as soon as possible and you will not be charged for the out of stock item.

We reserve the right not to accept your order in the event that we are unable to obtain authorization for payment; the item ordered is out of stock; or the item does not satisfy our quality control standards and is withdrawn.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted.

Once you have checked out and your order has been confirmed, you will not be able to make any changes to your order; so please ensure that everything is correct before clicking the confirm button. If there are any issues with your order, please contact **@**************ry.com.

We reserve the right to reject any offer of purchase by you at any time.

Products information

We have made every effort to describe and display our products as accurately as possible on the site. However, we do not warrant that the contents and product descriptions are accurate, complete, and currently have no errors. We reserve the right to refuse orders when the product information (including prices and promotions) has been published inaccurately.

In terms of colour, due to variables such as photography techniques, the setting differences of your monitor colour and the capabilities of your display, we do not guarantee complete accuracy provided on the site. This especially applies to the pre-order items, which are renderings from pre-design graphic images (not 100% reflected on the product upon delivery). All sizes and measurements are approximate; however we offer our after sales service and take the required care to ensure that the products are as correct as possible.

Delivery Information and Costs

Local delivery – We offer free delivery for ordering over HK$5,000.- equivalent. You shall receive an email from **@**************ry.com to confirm the day and detail of delivery.

International delivery – We tend to use reliable couriers such as EMS, FedEx or DHL etc., and are subject to their shipping charges. We do not charge any taxes such as GST, VAT, customs or duties applicable in the country of import. The total cost of the order is the price of the product/s that you ordered plus the shipping cost. If there is any additional charge involved to your order, we shall inform you by email. The actual price charged for overseas customers will be subject to the currency exchange rate applied by the customer’s credit or debit card company.

Risk of Loss 

Products ordered at JolandaJewellery.com are subject to a contract of shipment: meaning that when the goods are handed over from the seller to the shipper, the rights to the goods and the risk of loss are also transferred to the buyer. We will do our best to handle your order carefully and protect your personal information. However any information you provided to us is used by a third party without permission when you use internet shopping, we will not be responsible for any losses caused.

Trademark, Copyright and Disclaimer 

This website is for personal use only, not for commercial use. Without any permission, you cannot change, copy, distribute, retransmit, display, engage in, reproduce, distribute, license, commercially appropriate any content, products, services, etc. on our website. thereby assisting in the creation, derivative work, transfer or sale. You must not use this website and its content to make any commercial plans, including advertisements on any personal web pages or activities involving the same period of advertising revenue.

Please be aware of the risks involved in using any Internet site.